Privacy Policy

Parallxeo ("we", "us", or "our") operates parallxeo.com and provides AI search visibility and brand tracking services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

By accessing or using Parallxeo, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes your name, email address, company name, and payment information.

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.

If you connect third-party accounts or integrations, we may receive information from those services as permitted by their privacy policies.

We use the information we collect to provide, maintain, and improve our services — including processing transactions, sending service-related communications, and responding to your requests.

We may use your email address to send product updates, marketing communications, and promotional offers. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email we send.

We use aggregated, anonymised data for analytics, research, and to improve our AI visibility tracking models.

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies help us remember your preferences, understand how you use our service, and personalise your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

We use first-party analytics cookies and may use third-party analytics providers such as Vercel Analytics or similar services to help us understand usage patterns.

Our service may contain links to third-party websites or integrate with third-party services such as payment processors and authentication providers. We are not responsible for the privacy practices of those third parties.

We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you — provided those parties agree to keep your information confidential.

We will not sell, trade, or rent your personal information to third parties for their marketing purposes.

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

Even after account deletion, we may retain certain information as required by law, to resolve disputes, or to enforce our agreements. Anonymised, aggregated data may be retained indefinitely.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you.

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the GDPR, including the right to data portability and the right to object to processing. To exercise these rights, please contact us at the address below.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under the CCPA.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hello@parallxeo.com